Contact information
Get in Touch
We’re always happy to assist with any questions regarding your orders, products, or general enquiries.
You can reach us via:
- 📱 WhatsApp: 9650 6151
- 📩 Instagram: Direct Message (DM)
Response Time
We aim to respond to all enquiries within 24–48 hours during business days.
Response times may be slightly longer during weekends, public holidays, or peak periods.
Order-Related Enquiries
For faster assistance, please include the following details when contacting us:
- Your order number
- Name used for the order
- A brief description of your enquiry
- Photos (if applicable, for damaged or incorrect items)
Business Hours
Our customer support operates during:
- Monday – Friday: 0700 - 2200
- Saturday / Sunday / Public Holidays: Limited or no responses
Important Notes
- Please ensure all contact details provided are accurate to avoid delays
- We will only provide order updates after verification of purchase details
- Kindly allow time for responses before sending multiple messages